01
Attract
You help the right people find your business.
Fix the right thing first.
Find What’s Really Stopping Your Business from Growing
We help business owners discover what’s really stopping them from growing—and then help them fix it. From attracting the right customers to improving sales, customer retention and everyday operations, we help you identify what needs attention first.
Start with clarity
Stop Guessing About What Your Business Needs
Maybe the wrong people are finding you. Maybe enquiries come in but don’t turn into sales. Maybe customers buy once and never come back. Or maybe the day-to-day work is harder than it should be because processes are unclear and too much depends on you remembering.
When growth slows, the natural response is often to do more: post more, advertise more, add another offer, or change prices. But more activity will not solve the wrong problem.
The free MOTIVE Business Growth Check-up helps you understand where customers may be losing momentum so you can focus on the area most likely to make a difference.
Take the Free Check-upAbout 6 minutesQuick to complete
Personalized resultsBased on your answers
Practical next stepsKnow where to begin
Completely freeNo payment required
The MOTIVE Customer Journey System
Growth Slows When Customers Get Stuck
Customers make a series of decisions before they buy, return, or recommend your business.
MOTIVE looks at the complete journey to identify the earliest point where momentum is being lost. That gives you a clearer place to begin instead of trying to fix everything at once.
02
Connect
You understand what your customers need.
03
Recommend
You help customers choose with confidence.
04
Follow Up
You help customers keep moving toward a decision.
05
Deliver
You create an experience that fulfils your promise.
06
Retain
You give customers a reason to return and refer.
Work with MOTIVE
From Clarity to Implementation
Sometimes you need help figuring out what is holding the business back. Other times, you already know the process is not working and need help building a better way. MOTIVE offers focused consulting and hands-on help with business systems and operations, based on what your business needs now.
Business Growth Consulting
Know What to Fix Next
For business owners who know something needs to change but need an experienced outside perspective to identify the priority, work through the problem and leave with a practical direction.
Starting at JMD $25,000
Explore ConsultingBusiness Systems & Operations
Make Your Business Easier to Run
For business owners who already know everyday operations are harder than they should be. We help improve workflows, document processes, clarify roles, train your team and put practical systems in place.
Every business has different needs. We’ll discuss what you’re trying to improve, agree on the scope of work and provide a tailored proposal.
Explore Systems & OperationsUpcoming virtual workshops
Improve the Area That Matters Most
Each focused workshop addresses a different part of the customer journey. Complete the free Check-up first when you are unsure which session is right for you.
Meet the founder
Shelleka Powell-Tomlinson
Founder & Chief Consultant
After more than eleven years in sales, customer experience, and leadership, Shelleka Powell-Tomlinson created MOTIVE to help business owners stop guessing about why their businesses are not growing. Through practical assessments, workshops, and personalized support, MOTIVE helps businesses identify where customers are getting stuck and focus on the improvements most likely to move the business forward.
Learn more about MOTIVEClarity before strategy
Find the Right Place to Begin
Take the free Business Growth Check-up and discover which part of your customer journey deserves attention first.
Take the Free Check-up